Cooperative Gig Services Platform for Household & Community Services

Background Labour Cooperative Federations and Labour Cooperative Societies possess a large pool of skilled workers such as electricians, plumbers, carpenters, painters, domestic helpers, caregivers, drivers, gardeners,cleaners, and technicians. However, they lack a structured digital platform to connect these workers with households and institutions requiring such services.Private platforms currently dominate this market, while cooperative workers often remain underutilized despite having skills and local presence.
Problem Statement To develop a cooperative-owned digital service marketplace platform that enables Labour Cooperative Federations and Labour Cooperative Societies to provide verified household and community services while ensuring fair wages, worker welfare, and consumer trust.
Expected Solution Features
Service provider registration and verification
Worker skill profiling and certification
Customer booking and scheduling system
Geo-location based service matching
Digital payments and invoicing
Rating and feedback mechanism
Worker welfare and insurance integration
Emergency and on-demand service booking
Cooperative federation administration dashboard
Multilingual mobile application
AI-based demand forecasting and workforce allocation
Technology Components
Mobile Applications
Artificial Intelligence (AI)
Geo-Spatial Technology
Digital Payment Systems
Cloud Computing
Proposed Mode Software

Source: this problem statement was published by Ministry of Cooperation and is reproduced here in full, unedited. Aggregation and presentation by E-Cell, Amrita Vishwa Vidyapeetham, Nagercoil Campus.